MTN Skills Academy

MTN Skills Academy

Ongoing
Client
Client

MTN Group

MTN Group

Product Type
Product Type

Web App

Web App

Industry
Industry

Education

Education

iPad with the Skills Academy homepage displayed
iPad with the Skills Academy homepage displayed
iPad with the Skills Academy homepage displayed
iPad with the Skills Academy homepage displayed

An e-learning & career guidance web application for youth across Africa.

Our team has been honoured to work on a platform that helps youth find employment while developing their professional and financial skills. The MTN Skills Academy was launched in 2022 as part of MTN’s belief that everyone deserves to benefit from a modern connected life.

With the goal of reaching 1 million people through the platform by 2025, the MTN Skills Academy is here to make an impact.

SERVICES IMPLEMENTED
UX Research
UX Research
UI Audit
UI Audit
UI Design & Prototyping
UI Design & Prototyping
USABILITY TESTING
USABILITY TESTING
QUALITY ASSURANCE
QUALITY ASSURANCE

Challenge

MTN Group briefed our team to build a platform for digital skills programmes that link directly to digital jobs - to address digital literacy and unemployment in Africa. They required an ecosystem for users to find a learning stream, become educated in that field, be mentored, and then be hired as professionals. This approach focuses on both the user and the outcome – with a clear journey that can be iterated upon as new skills emerge in the digital sector.

Current barriers to acquiring digital skills include poor access to career guidance in high school, limited graduate mentorship opportunities, and a lack of internet access. The platform would need to function well despite variation in internet quality and devices throughout Africa. Our client also wanted to meet the needs of people with disabilities, who are often excluded from opportunities for growth.

Woman on a phone using the Skills Academy LMS
Woman on a phone using the Skills Academy LMS
Cards displaying courses available on Skills Academy
Cards displaying courses available on Skills Academy

MTN Group tasked our team with creating a platform for digital skills programmes linked to digital jobs.

Solution

In just 4 weeks we gathered input from MTN and its partners, and designed a tangible prototype for usability testing & data collection. MTN Group collaborated with MTN’s Foundations and CSI Divisions in Nigeria, eSwatini, Rwanda, Ghana, South Africa, and Zambia to involve youth in usability testing.

Technologies used

Next.js

Node.js

React

React

iPad displaying the key features of Skills Academy
iPad displaying the key features of Skills Academy
iPad displaying the key features of Skills Academy

Impact

Today, MTN Skills Academy features a range of courses from LinkedIn Learning, GSMA, and Coursera. Users can also find expert career guidance via MTN’s partnership with PACE Career Centre. The free-to-use platform offers country-specific content based on current market demands and location-specific scholarship opportunities.

AccessiBe allows users to customise the PWA to accommodate disabilities, including visual impairments. In future, French-speaking users will be able to translate the content they see at the tap of a button.

The Skills Academy platform provides access to LinkedIn, GSMA, and Coursera courses to diverse learners across Africa.

Challenge

MTN Group briefed our team to build a platform for digital skills programmes that link directly to digital jobs - to address digital literacy and unemployment in Africa. They required an ecosystem for users to find a learning stream, become educated in that field, be mentored, and then be hired as professionals. This approach focuses on both the user and the outcome – with a clear journey that can be iterated upon as new skills emerge in the digital sector.

Current barriers to acquiring digital skills include poor access to career guidance in high school, limited graduate mentorship opportunities, and a lack of internet access. The platform would need to function well despite variation in internet quality and devices throughout Africa. Our client also wanted to meet the needs of people with disabilities, who are often excluded from opportunities for growth.

Woman on a phone using the Skills Academy LMS
Cards displaying courses available on Skills Academy

MTN Group tasked our team with creating a platform for digital skills programmes linked to digital jobs.

Solution

In just 4 weeks we gathered input from MTN and its partners, and designed a tangible prototype for usability testing & data collection. MTN Group collaborated with MTN’s Foundations and CSI Divisions in Nigeria, eSwatini, Rwanda, Ghana, South Africa, and Zambia to involve youth in usability testing.

Technologies used

Node.js

React

iPad displaying the key features of Skills Academy

Impact

Today, MTN Skills Academy features a range of courses from LinkedIn Learning, GSMA, and Coursera. Users can also find expert career guidance via MTN’s partnership with PACE Career Centre. The free-to-use platform offers country-specific content based on current market demands and location-specific scholarship opportunities.

AccessiBe allows users to customise the PWA to accommodate disabilities, including visual impairments. In future, French-speaking users will be able to translate the content they see at the tap of a button.

The Skills Academy platform provides access to LinkedIn, GSMA, and Coursera courses to diverse learners across Africa.

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